Plusy Help Centre
Short, practical guides for grown-ups. Pick a question, get the answer, get back to the math.
Getting started
Getting started with Plusy
How to set up Plusy for your child: a grown-up makes the account, your child picks an age, plays a short first round, and the five roads are ready.
The five roads and their worlds
Plusy has five roads: addition, subtraction, times tables, division and fractions. What each world covers, how the next one opens and how to skip ahead.
Using Plusy on a phone, tablet or computer
Plusy runs in the browser at plusy.app on any phone, tablet or computer, with one account everywhere. How to add it to the home screen, and what to expect.
Practising
The games and when to use each
Plusy has five games and a mixed round: multiple choice, type it, fill the gap, matching and the speed run. What each one does and which are free.
Questions worked in columns
How Plusy sets out bigger sums in columns, the way they are written on paper: place-value labels, carry and borrow boxes, long multiplication and division.
The Fractions road
Plusy's Fractions road has 10 worlds, from parts of a whole to adding mixed numbers. What each world covers, how answers are typed, and fractions in your lists.
Stuck? Hint, Show me and Next step
How help works in Plusy when a child is stuck: Hint, Show me and Next step, one sentence at a time, the on your own count, and what asking costs.
What Plusy does after a wrong answer
After a wrong answer Plusy shows the right one calmly, names the slip in one sentence, gives a trick to remember, and brings the question back later.
Voice and "Hear it"
What Plusy says aloud and when: the whole fact after each answer, Hear it for explanations, the Voice switch, and why a button or a sound may be missing.
XP, coins, the streak, the daily goal and the Shop
How coins, XP, the streak and the daily goal work in Plusy: how each is earned, what coins buy in the Shop, and how a streak freeze saves a missed day.
Your child's own homework
Scan a worksheet into a practice list
Photograph your child's math worksheet and Plusy turns it into a practice list: how to scan, fix a misread question, and how many scans you get.
Make your own list
Type or paste this week's math questions, pick a range, or describe a list in words. Plusy works out the answers and turns the list into games.
Get ready for a math test
Put the questions for a math test into a Plusy list, set the test day, and your child practices them in short parts with a countdown on screen.
Share a list with a link
Send a Plusy list to another parent, a tutor or a whole class with one link. They can play it straight away with no account, and nothing is saved.
Hearts and the unlock
What are hearts?
Hearts set how many rounds a child plays on a free Plusy account. A round uses one heart, wrong answers cost nothing, and hearts come back on their own.
Unlock Plusy: buying, restoring and refunds
Unlock Plusy costs $29 once, with no subscription. What it gives, how to buy it on the web, what to do if it does not appear, and how refunds work.
Account and privacy
Your account and signing in
How a grown-up signs in to Plusy with Google, a password or an emailed code, and how to change the child's name, age and language or sign out.
Delete your account
How to delete a Plusy account from the app or the website, what is removed, what cannot be undone, and what to do if you cannot sign in any more.
Your child's privacy
What Plusy holds about you and your child, what it never asks for, which services process it and why, and how to see or delete it. No ads, no tracking.
When something is not working
Fixes for the common Plusy problems: the app will not load, no sound, a scan misread, a paid unlock missing, no sign-in code, and when to write to support.